Question 1

How does the ChargeRight panel assessment work?

Accepted Answer

Upload a photo of your electrical panel, answer 7 questions about your home's electrical setup, and our system runs a professional NEC 220.82 load calculation. You get results in minutes for $12.99.

Question 2

Is the ChargeRight assessment accurate?

Accepted Answer

Yes. We use the same NEC 220.82 Optional Method that licensed electricians use, combined with AI-powered panel photo analysis. Our calculations are cross-validated against multiple NEC methods for maximum accuracy.

Question 3

Do I still need to hire an electrician after the assessment?

Accepted Answer

Yes — ChargeRight tells you IF you need an upgrade and WHAT size charger your panel supports. A licensed electrician handles the physical installation. We even generate a call script so you know exactly what to tell them.

Question 4

What information do I need for the assessment?

Accepted Answer

You'll need: a clear photo of your electrical panel (door open, breakers visible), your home's square footage, and knowledge of major appliances (range, dryer, water heater, HVAC type). The 7-step wizard guides you through everything.

Question 5

Can I get a refund if I'm not satisfied?

Accepted Answer

Yes. ChargeRight offers a 30-day money-back guarantee. If you're not satisfied with your assessment, contact support@evchargeright.com for a full refund. Even if your panel needs an upgrade, the report helps you understand exactly what's needed and avoid overpaying.